Last Updated: April 3, 2026

This Privacy Policy describes how Spring Creek Holdings LLC (EIN: 84-4561261), a limited liability company organized under the laws of the State of Alabama, United States, with its registered mailing address at PO Box 661285, Vestavia Hills, AL 35266, doing business as Marquis Stays ("Marquis Stays," "we," "us," or "our"), collects, uses, and protects information from visitors to www.marquisstays.com.

1. Information We Collect

When you use Marquis Stays, we may collect the following information:

• Personal Information: Name, email address, phone number, and billing address provided during booking.
• Payment Information: Credit or debit card details processed securely through our authorized payment processors. We do not store your full card number on our servers.
• Booking Details: Travel dates, guest count, property preferences, and special requests.
• Browsing Data: Pages visited, time spent on site, and device/browser information collected through analytics.

2. How We Use Your Information

We use your information to:

• Process and confirm your vacation rental bookings.
• Communicate with you about your reservation, check-in details, and concierge services.
• Improve our website, services, and guest experience.
• Send promotional communications about special offers and new properties (you may opt out at any time).
• Comply with legal obligations and resolve disputes.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Payment Processors: Authorized, PCI DSS-compliant third-party providers, used to securely process card payments.
• Property Owners: Limited information necessary for check-in coordination and guest services.
• Service Providers: Third-party vendors who assist with concierge services, experiences, or transportation you have booked.
• Legal Requirements: When required by law, court order, or governmental authority.

4. Data Security

We take the security of your data seriously. All payment transactions are encrypted and processed through PCI DSS-compliant third-party payment processors. Our website is served over HTTPS, ensuring all data transmitted between your browser and our servers is encrypted. While no method of transmission over the internet is 100% secure, we implement industry-standard safeguards to protect your information.

5. Cookies & Tracking

We use Umami Analytics, a privacy-focused analytics tool, to understand how visitors use our site. Umami does not use cookies and does not collect personally identifiable information. We may use essential cookies to maintain your session during the booking process. No third-party advertising cookies are used on our site.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@marquisstays.com.

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We have no control over the content or privacy practices of third-party websites and are not responsible for their policies. We encourage you to review the privacy policy of any site you visit.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Legal Entity: Spring Creek Holdings LLC
EIN: 84-4561261
Mailing Address: PO Box 661285, Vestavia Hills, AL 35266, USA
Email: info@marquisstays.com
Website: www.marquisstays.com