Reservations are secured with a 50% initial deposit via our secure booking engine. The remaining balance is processed 30 days prior to your arrival. Each booking includes a dedicated concierge introduction to begin tailoring your stay.

To maintain our standards of exclusivity, we offer full refunds for cancellations made at least 30 days prior to check-in. Between 14 and 30 days, a 50% refund is issued. Within 14 days of arrival, bookings are non-refundable.

Yes, a refundable security deposit is required for all stays. This is typically authorized as a hold on your credit card and released within 7 days of departure following a property inspection.

Check-in is at 4:00 PM and check-out is at 10:00 AM. While we prioritize these times to ensure our high standards of cleanliness, early arrivals or late departures may be requested and are subject to availability.

Pet policies vary by individual estate. Some villas are designed to welcome your companions with an additional fee, while others maintain a strict no-pet policy. Please consult your specific listing or contact us directly.

Connectivity is a priority. We verify high-speed fiber or stable satellite connections in every home, ensuring you can remain connected or handle professional duties even from our most secluded retreats.

Most Marquis Stays include daily or mid-stay professional housekeeping. Specific details regarding the frequency and scope of service are provided on the individual property page.

Yes, all properties provide complimentary and secure on-site parking. Many villas feature gated entries or private garages for your convenience and peace of mind.

Our villas are stocked with premium linens, organic toiletries, hair dryers, and fully equipped kitchens. Many also feature private pools, outdoor kitchens, and Sonos sound systems.

Once your stay is confirmed, your Marquis Concierge can arrange for highly-vetted private chefs to prepare gourmet meals, ranging from single celebratory dinners to full daily meal service.

Absolutely. Our team provides access to curated local experiences, including private yacht charters, guided rainforest hikes, and helicopter tours unique to each of our destinations.

Yes. We offer a full provisioning service. Provide your preferences 72 hours before arrival, and our team will ensure your pantry and wine cellar are curated to your exact specifications.

We provide seamless airport transfers via luxury SUV or private shuttle. Simply share your flight details with our concierge team, and we will handle the logistics for a stress-free arrival.

We can arrange for professional massage therapists and spa practitioners to visit your villa for private sessions, allowing you to enjoy a full wellness experience without leaving your home.

Large gatherings require prior written approval. Some estates are perfectly suited for weddings and corporate retreats, though additional event fees and security deposits may apply.